Privacy Policy

1. Introduction

HX Studios ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, share, and safeguard your information in compliance with applicable privacy laws, including PIPEDA and other international standards.

2. Information We Collect

• Personal Information: Name, email, billing details, authentication data, and any details you provide during account creation or checkout.
• Automatically Collected Data: IP address, browser type, device identifiers, usage analytics, crash logs, and cookies.
• Third-Party Data: Information from payment processors, authentication providers, analytics, and marketing partners.

3. How We Use Your Information

We use data to provide services, process transactions, deliver notifications, personalize experiences, improve security, meet legal obligations, and conduct analytics or reporting.

4. Information Sharing

We share data with payment gateways, hosting providers, analytics vendors, and other processors who help deliver our services. We may disclose data to comply with law, defend our rights, or complete business transfers. Aggregated or anonymized insights may be shared for research.

5. Cookies and Tracking Technologies

We use cookies, pixels, and local storage to remember preferences, authenticate sessions, analyze traffic, and personalize content. You can manage cookies via browser settings, though disabling them may limit functionality.

6. Data Security

We implement encryption, access controls, network segmentation, logging, and other safeguards. No system is 100% secure, but we continuously monitor and improve our defenses.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed it is deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, data portability, or withdraw consent for certain processing activities. Contact us to exercise these rights.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we learn that we inadvertently collected such data, we will delete it promptly.

10. International Transfers

Your information may be processed in countries outside your residence. We rely on appropriate safeguards, including contractual clauses, to protect data transferred internationally.

11. Third-Party Links

External websites linked from HX Studios are governed by their own privacy practices. Review those policies before sharing information with third parties.

12. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The “Last updated” date indicates the effective revision.

13. Contact

For privacy questions or requests email support@hxdev.org or submit a ticket through your dashboard.